Concierge Plus is an online platform that streamlines and automates property management processes, providing users with convenient access. The platform was facing a significant challenge, with a dated interface that only worked on specific desktop browsers.
Additionally, the system needed to be more mobile-friendly, with processes reworked for both residents and security guards. Concierge Plus approached Brand Brain Digital to solve these challenges and provide users with a more productive experience throughout their day.
User Experience (UX) Design
Market & User Research
Web Design & Development
Concierge Plus had a dated interface that required modernization. It was also only accessible through certain desktop browsers, posing a problem for mobile users. Brand Brain Digital needed to find a solution that would work on mobile devices for both residents and security guards, while also reworking processes to improve productivity.
Community Scheduling System
Native Tablet Support
Actionable Community Analytics
Concierge Plus now boasts a slick, modern design that offers users an efficient, productive experience. The platform has seen significant improvements in both user engagement and user satisfaction. Thanks to the actionable community analytics, property managers can now keep track of important metrics, allowing them to make better data-driven decisions.
By partnering with Nate and Brand Brain Digital, Concierge Plus was able to provide its users with a more streamlined and efficient user experience, improving both engagement and satisfaction levels. Concierge Plus is now poised to continue its growth as a leading platform in the property management industry, and a go-to solution for users who want to automate and streamline their daily tasks.
Need a digital solution or website that solves business problems?
Your new digital strategy starts with a free 15-minute call.